Frequently Asked Questions
Are Roxstand rugs machine washable?
Yes. Every washable style can go in a standard washing machine on a cold, gentle cycle. Air dry flat — no dryer needed.
Do the rugs have a non-slip backing?
Yes, they have a non-slip backing that grips tile, hardwood and laminate. A separate pad is not required.
Are they safe for kids and pets?
They are low pile, stain resistant and free of harsh finishes — designed for homes with children and pets.
Which size should I choose?
Living room: 8x10 or 9x12. Bedroom (queen/king): 8x10 or 9x12 under the bed. Hallway and entry: 2.6x8 or 3x5 runner. Dining room: 8x10 to fit the chairs. See our Rug Buying Guide in the Rug Journal for more.
How long does shipping take?
Free shipping within the US. Orders ship in 1–2 business days and arrive in 3–7 business days.
What is your return policy?
30-day returns. Contact support@roxstand.com and we will send you a return label.